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Home  /  Services  /  Managed IT  /  Microsoft 365 Management

Microsoft 365 Management

Microsoft 365 is where most organizations keep everything that matters, and it is almost never configured the way it should be. We take ownership of the tenant — licensing, identity, security baseline, mailflow, SharePoint and Teams — and keep it that way.

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Productivity stack

What's included

  • Tenant setup, migration and consolidation from on-premises or another provider
  • Licence optimisation — most clients are paying for seats and tiers they do not use
  • Identity and MFA enforcement, conditional access and device compliance
  • Email security, anti-phishing, spoofing protection and mailflow rules
  • SharePoint and Teams governance so file sprawl does not become a security problem
  • Third-party backup of 365 data — Microsoft does not do this for you
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Tenant management
MigrationFrom Exchange, Google or another MSPFixed price
Licence reviewRight-sizing seats and tiersQuarterly
MFA / conditional accessEnforced and monitoredIncluded
365 data backupMail, OneDrive, SharePoint, TeamsIncluded
Admin ownershipTenant held in your nameAlways
You own the tenant. Acordis administers it under your account, not ours. If you ever leave, nothing has to be untangled first.
24/7Monitoring and on-call coverage
11 minAverage critical response
30 daysTypical full transition
1Named engineer per account

Managed IT

The rest of Managed IT

Microsoft 365 Management is one part of it. Most clients end up on a single agreement covering the whole column.

Managed IT ServicesThe full-service option: we own your technology end to end.Read more → Helpdesk & End-User SupportThe part of IT your staff actually experience.Read more → Network MonitoringContinuous monitoring of every device that matters — firewalls, switches, access points, servers, backups and circuits — so faults are found and fixed…Read more → Collaboration & VOIPPhones, video conferencing and meeting rooms, designed and supported by the same team that runs your network — which is the only way call quality is ever…Read more →

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